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Read Some of Our Customer Testimonials Below.
Rick ClareyThank you Chris, The carpets look great compared to the last time when we used the dry system. Thank you for your quick and prompt availability and great service team. I will forward the invoice to accounting for payment. Yours in hospitality Rick Clarey Sheila SmyreThe service we received was top notch!
Sheila Smyre Karen DvornichI’ve always have had two to three large dogs who run in and out of my house all day. Chris Wolfe and Federal Way Carpets have never ceased to amaze me by getting out every spot and stain on my carpets. I’ve trusted them to clean my carpets and upholstery for 25 years knowing they will be there when they say they will, come for an emergency cleaning, and provide advice on what to do for accidental spills. Karen Dvornich Danielle H & Mark TemplemanWOW! I couldn’t be more pleased with the way my carpets turned out. I am a stay at home mom of 3 boys under 3 years old, which as you can imagine is a recipe for white-carpet disaster. Apple juice, snacks, markers, play dough and the most fun to clean … potty- training incidents along with when they are oh so helpful to bring me my forgotten cup of coffee which then spills on the carpet as well! Danielle H (Mom of 3 and proud owner of once again WHITE carpets) Federal Way, WA Danielle H & Mark Templeman Lori SuggsI have been a customer of Federal Way Carpet Cleaning for over 18 years. I use there service for my own home and on my five rental units. I’ve tried other cleaning methods only to have stains reappear after a short period of time. Federal Way Carpet Cleaning has been able to remove stains the others were not able to get out and they have stayed gone. On more than one occasion I have had an emergency situation. Chris Wolfe was there for me with a smile on his face taking care of things even though it was long after normal working hours. I have recommended Federal Way Carpet Cleaning to my family and friends and I recommend them to you. You won’t be disappointed. This is the one company you can trust to do it right the first time. A life long customer! Lori Suggs Jerry & Marilyn FentonChris has been cleaning our carpets for over 10 years. He has a high standard of service, integrity, and is very trustworthy. He knows his carpets and guarantees his work! He is friendly and professional. Jerry & Marilyn Fenton Michael BlankWe have been using Federal Way Carpet Cleaning for over six years now. We recently showed a prospective a house we own which was soiled with fruit juice, soil, and dog stains. The new tenants wanted new carpet after what they saw. FWCUC has performed excellent jobs for me in the past and we did not want the cost of replacing the carpet. Long story short….FWCUC did an excellent job and the carpet looked great. We saved the expense of replacing the carpet and the new tenants are happy with clean and sanitized carpets. Michael Blank Nicole ChristyI have worked with Federal Way Carpet Cleaning for approx. 7 years. I’ve always been happy with their service and professionalism. I highly recommend them. Nicole Christy Bettina EvansOver the past 25 plus years that I have called on Federal Way Carpet and Upholstery there has never been a time when I was unhappy with the service in any way. The quality and availability of services are top notch. They are trustworthy, loyal and extremely professional. I would recommend (and have) them to many friends. Thanks for a great job as always. Bettina Evans Lea HoilandVery easy and quick to work with. Both gentlemen were very professional and friendly.
Lea Holland Lorraine CrissIn 2007, I contacted Federal Way Carpet and Upholstery Cleaning because they are a local family owned business. They are the only company I have had to clean my carpets and upholstery since that time. Over the years, I’ve had the same service technician in my home and rental property. He always arrives as scheduled and calls before arriving. His knowledge of special fabric considerations and stain removal is impressive; pets, no problem. When I phone, I am greeted by a cheerful person who already knows the square footage of my home and can accurately price the work that I want done. They are, without exception, always and genuinely personable. Their customer service is awesome. In addition to cleaning, I have purchased carpet from them for a rental home, which they delivered and installed. The quality and price of the carpet, like their cleaning service, was surprisingly better than I expected. Their attention to detail in product and service is unsurpassed. I highly recommend them to everyone. Lorraine Criss Heather WiekerEach time I contact Chris from Federal Way Carpet Cleaning, he is friendly, professional and extremely accommodating. Orion and Ed are excellent employees and so very friendly and thorough. I am always happy with the service provided and will continue to recommend FWCC to anyone seeking carpet cleaning services. Heather Wieker Carpet CleaningThe work was beyond my expectations! They removed stubborn pet and urine stains from my carpets that I thought would never come out! I will have them out again in *** months for a refresher! Awesome work! Carpet Cleaning Marie BlankJust wanted to say thank you for another great job! Mike said you pulled through once again. The tenants were really concerned about the carpets, and I told them I was not going to replace them and that I was sure our guy (you 🙂 ) could clean them up real nice and of course they were skeptical and once they saw the carpets after you had been there, they were very happy, and the tenants son-in-law asked for your number. 🙂 Marie Blank Marjorie HintonI have had the good fortune to have Chris Wolfe and Federal Way Carpet Cleaning take care of my carpets for almost 20 years. I continue to use their service because I can count on exceptional professionalism and expertise, and integrity. Their work is meticulous. The quality of cleaning is impeccable. Recently, the property management group which cares for my rental had it’s carpets cleaned with dry chemicals. Renters were moving in within a few days, and Chris was able to steam clean those carpets on very short notice. All pet odors and stains were removed, and I had peace of mind knowing the renters, with their young children, were moving into a clean house. I know that with Federal Way Carpet Cleaning, my carpets are not just clean but sanitized. I whole-heartedly recommend Chris Wolfe and Federal Way Carpet Cleaning, and am confident that their expertise and quality of care will more than meet your expectations. Marjorie Hinton Leslie HjalmerWe have always been pleased with the quality of Federal Way Carpet Cleaning’s work. We would recommend them to anyone. Leslie Hjalmer MichelleThank you, I will use this company again!!! Michelle Ira POur home was recently burglarized and the thieves tracked in dog poop on our carpet. After cleaning it up we thought it would be a good time to actually have a professional steam clean our whole house. I rarely (if ever) take a chance on a company with little to no reviews on Yelp, but I saw their advertisement on here so I figured I’d check out their website. Turns out they are family owned and have been around for many years. When I called, the phone etiquette was friendly and professional. Chris, the owner, was able to give me a quote over the phone, which they do using square footage instead of per room. I thought it was a decent price and I appreciated him telling me about their $50 off coupon on their website. They were on time on the day of service, did a great job and it left no strong scent. Just FYI, they don’t use any toxic, harsh chemicals in their steam cleaning and there is no after scent. Kent, WA Ira P Michael JonassonThank you again for the great work and great service. I would highly recommend you to anyone in need of your services. As well I will make sure to use Federal Way Carpet Cleaning for all our carpet and upholstery cleaning needs in the future. I can’t think of any way you guys could have done a better job. Michael Jonasson ElizabethThank you for 14 years of continued excellent customer care. When we sold our home in Steilacoom, our 10 year old carpets looked brand new! Thank you and your team of professionals. Elizabeth Rose BrooksI have a rental that I thought would have to have all the carpet replaced after some very bad tenants left. I still can’t believe how clean these carpets are after Federal Way Carpet came in and cleaned them. I have had rentals for years and this is the best carpet cleaning I have ever seen. Rose Brooks Mary IveyI have been using Federal Way Carpets and recommending them for many years. Their work is very thorough and they frequently remove tea and coffee stains that they say may not clean out. The carpets and more them superficially clean and they had companies just “move the dirt around” my carpets but not these dry very quickly after a service. Their prices are very fair and Orion is always pleasant and goes the extra mile to get that tea spilled under my bed. They have saved me a fortune on replacing flooring because my carpets are 15 years old and they look GREAT! Mary Ivey Suzzanne & Chris YorkDear Chris, I would like to take a moment to thank you for the fantastic job you and your team did cleaning our carpets. I know this wasn’t an easy job since it involved cleaning 100% wool carpets that had been damaged during a break in. I was very impressed by your extensive knowledge of how to care for and handle natural fibers as well as the fact that every stain (including latex paint, food stains, ink etc.) was meticulously cleaned and saved us from costly replacement. You have been a complete professional and a pleasure to work with both at this job and at our previous residences. My husband and I would recommend your company to anyone looking for excellent service and a very impressive job. Suzzanne and Chris York Mary KinsleyI visited my parents the last weekend and I just wanted to thank you for the fine job your company did on cleaning my mom’s furniture and rugs. I hope I can talk my parents into doing this service more often for the sake of their furniture and rugs. Mary Kinsley Nick DawsonChris runs an excellent business that not only provides clean carpets and furniture, it also is one that exhibits integrity and trustworthiness. We have often left a key with Chris and gone away for several days and come back to clean carpet and furniture. Nick Dawson Maureen HughesWe have been a customer for 20 years. Service has been 100% excellent throughout. We intend to keep this company as our SOLE carpet cleaner in the future. Maureen Hughes Tricia OberstI had Chris and his son clean my carpets in 2006 and was very impressed at how clean my carpets were. The next year however I decided to save $80 and have Coit do the job. Unfortunately, I was not pleased with Coit’s services. The cleaner was not professional and my carpets only stayed clean for a few weeks afterwards. I’d much rather pay more and get the job done right with Federal Way Carpet & Upholstery Cleaning. Tricia Oberst Kathy StewartWe have had our carpets cleaned by Federal Way Carpet and Upholstery Cleaning since 2002. They are friendly and dependable. I can count on their high-quality service every year. Kathy Stewart Don HinmanI would like to say Chris that I truly do appreciate your work here; your crew is VERY, VERY good at what they do and are VERY professional!!! I must say that when you and your men finish up, the carpets look good as new and it does me proud, everyone asks who does our carpets and I’m glad to recommend you and your crew. Keep up the good work!!! If I don’t see you before things wrap up I hope to see you again, same time next year doing the same old thing. Christ Lutheran Church Don Hinman |