Thank you again for the great work and great service. I would highly recommend you to anyone in need of your services. As well I will make sure to use Federal Way Carpet Cleaning for all our carpet and upholstery cleaning needs in the future.

I can’t think of any way you guys could have done a better job.

Very easy and quick to work with. Both gentlemen were very professional and friendly.

I visited my parents the last weekend and I just wanted to thank you for the fine job your company did on cleaning my mom’s furniture and rugs. I hope I can talk my parents into doing this service more often for the sake of their furniture and rugs.
The 2 area rugs look great!! They look like new, except for the fringe. The fringe looks better than I thought it could and the pile looks awesome! I’m pleased that you were able to get it as clean as you did as I thought the whole rug was a goner!! Thanks again for the great job!

WOW! I couldn’t be more pleased with the way my carpets turned out. I am a stay at home mom of 3 boys under 3 years old, which as you can imagine is a recipe for white-carpet disaster. Apple juice, snacks, markers, play dough and the most fun to clean … potty- training incidents along with when they are oh so helpful to bring me my forgotten cup of coffee which then spills on the carpet as well!
I was ready to cash in their college savings accounts and replace all our carpet until Federal Way Carpet & Upholstery Cleaning Co. saved the day! They have cleaned twice now and each time the carpets look BRAND NEW!  Will definitely be telling all of my friends and family and absolutely be scheduling them again. THANK YOU Federal Way Carpet & Upholstery Cleaning for saving my kids college savings 🙂 Also, thank you for being flexible with our crazy schedules. I look forward to working with you again in the future.

Danielle H (Mom of 3 and proud owner of once again WHITE carpets)
Mark Templeman (Owner of Twin Lakes Realty)

Federal Way, WA

In 2007, I contacted Federal Way Carpet and Upholstery Cleaning because they are a local family owned business. They are the only company I have had to clean my carpets and upholstery since that time.

Over the years, I’ve had the same service technician in my home and rental property. He always arrives as scheduled and calls before arriving. His knowledge of special fabric considerations and stain removal is impressive; pets, no problem. When I phone, I am greeted by a cheerful person who already knows the square footage of my home and can accurately price the work that I want done. They are, without exception, always and genuinely personable. Their customer service is awesome.

In addition to cleaning, I have purchased carpet from them for a rental home, which they delivered and installed. The quality and price of the carpet, like their cleaning service, was surprisingly better than I expected. Their attention to detail in product and service is unsurpassed. I highly recommend them to everyone.

Thank you Chris,

The carpets look great compared to the last time when we used the dry system. Thank you for your quick and prompt availability and great service team. I will forward the invoice to accounting for payment.

Yours in hospitality
Rick Clarey
Director of Catering
Embassy Suites Seattle – Tacoma International Airport

We have had our carpets cleaned by Federal Way Carpet and Upholstery Cleaning since 2002. They are friendly and dependable. I can count on their high-quality service every year.

I have been using Federal Way Carpets and recommending them for many years. Their work is very thorough and they frequently remove tea and coffee stains that they say may not clean out. The carpets and more them superficially clean and they had companies just “move the dirt around” my carpets but not these dry very quickly after a service. Their prices are very fair and Orion is always pleasant and goes the extra mile to get that tea spilled under my bed. They have saved me a fortune on replacing flooring because my carpets are 15 years old and they look GREAT!

We have been a customer for 20 years. Service has been 100% excellent throughout. We intend to keep this company as our SOLE carpet cleaner in the future.
Prices are fair. Work is great. Friendly, great people. Thank you.

Our home was recently burglarized and the thieves tracked in dog poop on our carpet. After cleaning it up we thought it would be a good time to actually have a professional steam clean our whole house.

I rarely (if ever) take a chance on a company with little to no reviews on Yelp, but I saw their advertisement on here so I figured I’d check out their website. Turns out they are family owned and have been around for many years. When I called, the phone etiquette was friendly and professional. Chris, the owner, was able to give me a quote over the phone, which they do using square footage instead of per room. I thought it was a decent price and I appreciated him telling me about their $50 off coupon on their website.

They were on time on the day of service, did a great job and it left no strong scent. Just FYI, they don’t use any toxic, harsh chemicals in their steam cleaning and there is no after scent.

Kent, WA