I have a rental that I thought would have to have all the carpet replaced after some very bad tenants left. I still can’t believe how clean these carpets are after Federal Way Carpet came in and cleaned them. I have had rentals for years and this is the best carpet cleaning I have ever seen.

Dear Chris,

I would like to take a moment to thank you for the fantastic job you and your team did cleaning our carpets. I know this wasn’t an easy job since it involved cleaning 100% wool carpets that had been damaged during a break in. I was very impressed by your extensive knowledge of how to care for and handle natural fibers as well as the fact that every stain (including latex paint, food stains, ink etc.) was meticulously cleaned and saved us from costly replacement. You have been a complete professional and a pleasure to work with both at this job and at our previous residences. My husband and I would recommend your company to anyone looking for excellent service and a very impressive job.

I visited my parents the last weekend and I just wanted to thank you for the fine job your company did on cleaning my mom’s furniture and rugs. I hope I can talk my parents into doing this service more often for the sake of their furniture and rugs.
The 2 area rugs look great!! They look like new, except for the fringe. The fringe looks better than I thought it could and the pile looks awesome! I’m pleased that you were able to get it as clean as you did as I thought the whole rug was a goner!! Thanks again for the great job!

Our home was recently burglarized and the thieves tracked in dog poop on our carpet. After cleaning it up we thought it would be a good time to actually have a professional steam clean our whole house.

I rarely (if ever) take a chance on a company with little to no reviews on Yelp, but I saw their advertisement on here so I figured I’d check out their website. Turns out they are family owned and have been around for many years. When I called, the phone etiquette was friendly and professional. Chris, the owner, was able to give me a quote over the phone, which they do using square footage instead of per room. I thought it was a decent price and I appreciated him telling me about their $50 off coupon on their website.

They were on time on the day of service, did a great job and it left no strong scent. Just FYI, they don’t use any toxic, harsh chemicals in their steam cleaning and there is no after scent.

Kent, WA

The work was beyond my expectations! They removed stubborn pet and urine stains from my carpets that I thought would never come out! I will have them out again in *** months for a refresher! Awesome work!

Very easy and quick to work with. Both gentlemen were very professional and friendly.

The service we received was top notch!
Everyone was very nice and helpful from the time we called in for a quote to when the gentleman showed up to complete the job. I loved the fact that I was engaged throughout the process and showed right away when something wasn’t cleaning up at 100%. But everything looked and smelled wonderful – that’s with us owning 3 huge labs!  Thank you for bringing Spring into our home!

Over the past 25 plus years that I have called on Federal Way Carpet and Upholstery there has never been a time when I was unhappy with the service in any way. The quality and availability of services are top notch. They are trustworthy, loyal and extremely professional. I would recommend (and have) them to many friends. Thanks for a great job as always.

Thank you Chris,

The carpets look great compared to the last time when we used the dry system. Thank you for your quick and prompt availability and great service team. I will forward the invoice to accounting for payment.

Yours in hospitality
Rick Clarey
Director of Catering
Embassy Suites Seattle – Tacoma International Airport

Thank you for 14 years of continued excellent customer care. When we sold our home in Steilacoom, our 10 year old carpets looked brand new! Thank you and your team of professionals.