I have been a customer of Federal Way Carpet Cleaning for over 18 years. I use there service for my own home and on my five rental units. I’ve tried other cleaning methods only to have stains reappear after a short period of time. Federal Way Carpet Cleaning has been able to remove stains the others were not able to get out and they have stayed gone. On more than one occasion I have had an emergency situation. Chris Wolfe was there for me with a smile on his face taking care of things even though it was long after normal working hours. I have recommended Federal Way Carpet Cleaning to my family and friends and I recommend them to you. You won’t be disappointed. This is the one company you can trust to do it right the first time.

A life long customer!

Thank you for 14 years of continued excellent customer care. When we sold our home in Steilacoom, our 10 year old carpets looked brand new! Thank you and your team of professionals.

In 2007, I contacted Federal Way Carpet and Upholstery Cleaning because they are a local family owned business. They are the only company I have had to clean my carpets and upholstery since that time.

Over the years, I’ve had the same service technician in my home and rental property. He always arrives as scheduled and calls before arriving. His knowledge of special fabric considerations and stain removal is impressive; pets, no problem. When I phone, I am greeted by a cheerful person who already knows the square footage of my home and can accurately price the work that I want done. They are, without exception, always and genuinely personable. Their customer service is awesome.

In addition to cleaning, I have purchased carpet from them for a rental home, which they delivered and installed. The quality and price of the carpet, like their cleaning service, was surprisingly better than I expected. Their attention to detail in product and service is unsurpassed. I highly recommend them to everyone.

Chris runs an excellent business that not only provides clean carpets and furniture, it also is one that exhibits integrity and trustworthiness. We have often left a key with Chris and gone away for several days and come back to clean carpet and furniture.

I have had the good fortune to have Chris Wolfe and Federal Way Carpet Cleaning take care of my carpets for almost 20 years. I continue to use their service because I can count on exceptional professionalism and expertise, and integrity. Their work is meticulous. The quality of cleaning is impeccable.

Recently, the property management group which cares for my rental had it’s carpets cleaned with dry chemicals. Renters were moving in within a few days, and Chris was able to steam clean those carpets on very short notice. All pet odors and stains were removed, and I had peace of mind knowing the renters, with their young children, were moving into a clean house. I know that with Federal Way Carpet Cleaning, my carpets are not just clean but sanitized.

I whole-heartedly recommend Chris Wolfe and Federal Way Carpet Cleaning, and am confident that their expertise and quality of care will more than meet your expectations.

I have a rental that I thought would have to have all the carpet replaced after some very bad tenants left. I still can’t believe how clean these carpets are after Federal Way Carpet came in and cleaned them. I have had rentals for years and this is the best carpet cleaning I have ever seen.

I had Chris and his son clean my carpets in 2006 and was very impressed at how clean my carpets were. The next year however I decided to save $80 and have Coit do the job. Unfortunately, I was not pleased with Coit’s services. The cleaner was not professional and my carpets only stayed clean for a few weeks afterwards. I’d much rather pay more and get the job done right with Federal Way Carpet & Upholstery Cleaning.

Just wanted to say thank you for another great job! Mike said you pulled through once again. The tenants were really concerned about the carpets, and I told them I was not going to replace them and that I was sure our guy (you 🙂 ) could clean them up real nice and of course they were skeptical and once they saw the carpets after you had been there, they were very happy, and the tenants son-in-law asked for your number. 🙂

We have been using Federal Way Carpet Cleaning for over six years now. We recently showed a prospective a house we own which was soiled with fruit juice, soil, and dog stains. The new tenants wanted new carpet after what they saw. FWCUC has performed excellent jobs for me in the past and we did not want the cost of replacing the carpet. Long story short….FWCUC did an excellent job and the carpet looked great. We saved the expense of replacing the carpet and the new tenants are happy with clean and sanitized carpets.

Thank you, I will use this company again!!!