I have been a customer of Federal Way Carpet Cleaning for over 18 years. I use there service for my own home and on my five rental units. I’ve tried other cleaning methods only to have stains reappear after a short period of time. Federal Way Carpet Cleaning has been able to remove stains the others were not able to get out and they have stayed gone. On more than one occasion I have had an emergency situation. Chris Wolfe was there for me with a smile on his face taking care of things even though it was long after normal working hours. I have recommended Federal Way Carpet Cleaning to my family and friends and I recommend them to you. You won’t be disappointed. This is the one company you can trust to do it right the first time.

A life long customer!

Each time I contact Chris from Federal Way Carpet Cleaning, he is friendly, professional and extremely accommodating. Orion and Ed are excellent employees and so very friendly and thorough. I am always happy with the service provided and will continue to recommend FWCC to anyone seeking carpet cleaning services.

Dear Chris,

I would like to take a moment to thank you for the fantastic job you and your team did cleaning our carpets. I know this wasn’t an easy job since it involved cleaning 100% wool carpets that had been damaged during a break in. I was very impressed by your extensive knowledge of how to care for and handle natural fibers as well as the fact that every stain (including latex paint, food stains, ink etc.) was meticulously cleaned and saved us from costly replacement. You have been a complete professional and a pleasure to work with both at this job and at our previous residences. My husband and I would recommend your company to anyone looking for excellent service and a very impressive job.

I have been using Federal Way Carpets and recommending them for many years. Their work is very thorough and they frequently remove tea and coffee stains that they say may not clean out. The carpets and more them superficially clean and they had companies just “move the dirt around” my carpets but not these dry very quickly after a service. Their prices are very fair and Orion is always pleasant and goes the extra mile to get that tea spilled under my bed. They have saved me a fortune on replacing flooring because my carpets are 15 years old and they look GREAT!

I’ve always have had two to three large dogs who run in and out of my house all day. Chris Wolfe and Federal Way Carpets have never ceased to amaze me by getting out every spot and stain on my carpets. I’ve trusted them to clean my carpets and upholstery for 25 years knowing they will be there when they say they will, come for an emergency cleaning, and provide advice on what to do for accidental spills.

WOW! I couldn’t be more pleased with the way my carpets turned out. I am a stay at home mom of 3 boys under 3 years old, which as you can imagine is a recipe for white-carpet disaster. Apple juice, snacks, markers, play dough and the most fun to clean … potty- training incidents along with when they are oh so helpful to bring me my forgotten cup of coffee which then spills on the carpet as well!
I was ready to cash in their college savings accounts and replace all our carpet until Federal Way Carpet & Upholstery Cleaning Co. saved the day! They have cleaned twice now and each time the carpets look BRAND NEW!  Will definitely be telling all of my friends and family and absolutely be scheduling them again. THANK YOU Federal Way Carpet & Upholstery Cleaning for saving my kids college savings 🙂 Also, thank you for being flexible with our crazy schedules. I look forward to working with you again in the future.

Danielle H (Mom of 3 and proud owner of once again WHITE carpets)
Mark Templeman (Owner of Twin Lakes Realty)

Federal Way, WA

We have been using Federal Way Carpet Cleaning for over six years now. We recently showed a prospective a house we own which was soiled with fruit juice, soil, and dog stains. The new tenants wanted new carpet after what they saw. FWCUC has performed excellent jobs for me in the past and we did not want the cost of replacing the carpet. Long story short….FWCUC did an excellent job and the carpet looked great. We saved the expense of replacing the carpet and the new tenants are happy with clean and sanitized carpets.

I would like to say Chris that I truly do appreciate your work here; your crew is VERY, VERY good at what they do and are VERY professional!!! I must say that when you and your men finish up, the carpets look good as new and it does me proud, everyone asks who does our carpets and I’m glad to recommend you and your crew. Keep up the good work!!! If I don’t see you before things wrap up I hope to see you again, same time next year doing the same old thing.
Take care my Brother and many, many Blessings to you and yours.

Christ Lutheran Church
Lakewood, WA

Our home was recently burglarized and the thieves tracked in dog poop on our carpet. After cleaning it up we thought it would be a good time to actually have a professional steam clean our whole house.

I rarely (if ever) take a chance on a company with little to no reviews on Yelp, but I saw their advertisement on here so I figured I’d check out their website. Turns out they are family owned and have been around for many years. When I called, the phone etiquette was friendly and professional. Chris, the owner, was able to give me a quote over the phone, which they do using square footage instead of per room. I thought it was a decent price and I appreciated him telling me about their $50 off coupon on their website.

They were on time on the day of service, did a great job and it left no strong scent. Just FYI, they don’t use any toxic, harsh chemicals in their steam cleaning and there is no after scent.

Kent, WA

Thank you for 14 years of continued excellent customer care. When we sold our home in Steilacoom, our 10 year old carpets looked brand new! Thank you and your team of professionals.