Thank you Chris,

The carpets look great compared to the last time when we used the dry system. Thank you for your quick and prompt availability and great service team. I will forward the invoice to accounting for payment.

Yours in hospitality
Rick Clarey
Director of Catering
Embassy Suites Seattle – Tacoma International Airport

I have been using Federal Way Carpets and recommending them for many years. Their work is very thorough and they frequently remove tea and coffee stains that they say may not clean out. The carpets and more them superficially clean and they had companies just “move the dirt around” my carpets but not these dry very quickly after a service. Their prices are very fair and Orion is always pleasant and goes the extra mile to get that tea spilled under my bed. They have saved me a fortune on replacing flooring because my carpets are 15 years old and they look GREAT!

We have always been pleased with the quality of Federal Way Carpet Cleaning’s work. We would recommend them to anyone.

Our home was recently burglarized and the thieves tracked in dog poop on our carpet. After cleaning it up we thought it would be a good time to actually have a professional steam clean our whole house.

I rarely (if ever) take a chance on a company with little to no reviews on Yelp, but I saw their advertisement on here so I figured I’d check out their website. Turns out they are family owned and have been around for many years. When I called, the phone etiquette was friendly and professional. Chris, the owner, was able to give me a quote over the phone, which they do using square footage instead of per room. I thought it was a decent price and I appreciated him telling me about their $50 off coupon on their website.

They were on time on the day of service, did a great job and it left no strong scent. Just FYI, they don’t use any toxic, harsh chemicals in their steam cleaning and there is no after scent.

Kent, WA

I had Chris and his son clean my carpets in 2006 and was very impressed at how clean my carpets were. The next year however I decided to save $80 and have Coit do the job. Unfortunately, I was not pleased with Coit’s services. The cleaner was not professional and my carpets only stayed clean for a few weeks afterwards. I’d much rather pay more and get the job done right with Federal Way Carpet & Upholstery Cleaning.

We have been a customer for 20 years. Service has been 100% excellent throughout. We intend to keep this company as our SOLE carpet cleaner in the future.
Prices are fair. Work is great. Friendly, great people. Thank you.

The service we received was top notch!
Everyone was very nice and helpful from the time we called in for a quote to when the gentleman showed up to complete the job. I loved the fact that I was engaged throughout the process and showed right away when something wasn’t cleaning up at 100%. But everything looked and smelled wonderful – that’s with us owning 3 huge labs!  Thank you for bringing Spring into our home!

Thank you again for the great work and great service. I would highly recommend you to anyone in need of your services. As well I will make sure to use Federal Way Carpet Cleaning for all our carpet and upholstery cleaning needs in the future.

I can’t think of any way you guys could have done a better job.

Thank you for 14 years of continued excellent customer care. When we sold our home in Steilacoom, our 10 year old carpets looked brand new! Thank you and your team of professionals.

WOW! I couldn’t be more pleased with the way my carpets turned out. I am a stay at home mom of 3 boys under 3 years old, which as you can imagine is a recipe for white-carpet disaster. Apple juice, snacks, markers, play dough and the most fun to clean … potty- training incidents along with when they are oh so helpful to bring me my forgotten cup of coffee which then spills on the carpet as well!
I was ready to cash in their college savings accounts and replace all our carpet until Federal Way Carpet & Upholstery Cleaning Co. saved the day! They have cleaned twice now and each time the carpets look BRAND NEW!  Will definitely be telling all of my friends and family and absolutely be scheduling them again. THANK YOU Federal Way Carpet & Upholstery Cleaning for saving my kids college savings 🙂 Also, thank you for being flexible with our crazy schedules. I look forward to working with you again in the future.

Danielle H (Mom of 3 and proud owner of once again WHITE carpets)
Mark Templeman (Owner of Twin Lakes Realty)

Federal Way, WA