WOW! I couldn’t be more pleased with the way my carpets turned out. I am a stay at home mom of 3 boys under 3 years old, which as you can imagine is a recipe for white-carpet disaster. Apple juice, snacks, markers, play dough and the most fun to clean … potty- training incidents along with when they are oh so helpful to bring me my forgotten cup of coffee which then spills on the carpet as well!
I was ready to cash in their college savings accounts and replace all our carpet until Federal Way Carpet & Upholstery Cleaning Co. saved the day! They have cleaned twice now and each time the carpets look BRAND NEW!  Will definitely be telling all of my friends and family and absolutely be scheduling them again. THANK YOU Federal Way Carpet & Upholstery Cleaning for saving my kids college savings 🙂 Also, thank you for being flexible with our crazy schedules. I look forward to working with you again in the future.

Danielle H (Mom of 3 and proud owner of once again WHITE carpets)
Mark Templeman (Owner of Twin Lakes Realty)

Federal Way, WA

Our home was recently burglarized and the thieves tracked in dog poop on our carpet. After cleaning it up we thought it would be a good time to actually have a professional steam clean our whole house.

I rarely (if ever) take a chance on a company with little to no reviews on Yelp, but I saw their advertisement on here so I figured I’d check out their website. Turns out they are family owned and have been around for many years. When I called, the phone etiquette was friendly and professional. Chris, the owner, was able to give me a quote over the phone, which they do using square footage instead of per room. I thought it was a decent price and I appreciated him telling me about their $50 off coupon on their website.

They were on time on the day of service, did a great job and it left no strong scent. Just FYI, they don’t use any toxic, harsh chemicals in their steam cleaning and there is no after scent.

Kent, WA

Dear Chris,

I would like to take a moment to thank you for the fantastic job you and your team did cleaning our carpets. I know this wasn’t an easy job since it involved cleaning 100% wool carpets that had been damaged during a break in. I was very impressed by your extensive knowledge of how to care for and handle natural fibers as well as the fact that every stain (including latex paint, food stains, ink etc.) was meticulously cleaned and saved us from costly replacement. You have been a complete professional and a pleasure to work with both at this job and at our previous residences. My husband and I would recommend your company to anyone looking for excellent service and a very impressive job.

I would like to say Chris that I truly do appreciate your work here; your crew is VERY, VERY good at what they do and are VERY professional!!! I must say that when you and your men finish up, the carpets look good as new and it does me proud, everyone asks who does our carpets and I’m glad to recommend you and your crew. Keep up the good work!!! If I don’t see you before things wrap up I hope to see you again, same time next year doing the same old thing.
Take care my Brother and many, many Blessings to you and yours.

Christ Lutheran Church
Lakewood, WA

The work was beyond my expectations! They removed stubborn pet and urine stains from my carpets that I thought would never come out! I will have them out again in *** months for a refresher! Awesome work!

Thank you, I will use this company again!!!

We have been using Federal Way Carpet Cleaning for over six years now. We recently showed a prospective a house we own which was soiled with fruit juice, soil, and dog stains. The new tenants wanted new carpet after what they saw. FWCUC has performed excellent jobs for me in the past and we did not want the cost of replacing the carpet. Long story short….FWCUC did an excellent job and the carpet looked great. We saved the expense of replacing the carpet and the new tenants are happy with clean and sanitized carpets.

Very easy and quick to work with. Both gentlemen were very professional and friendly.

In 2007, I contacted Federal Way Carpet and Upholstery Cleaning because they are a local family owned business. They are the only company I have had to clean my carpets and upholstery since that time.

Over the years, I’ve had the same service technician in my home and rental property. He always arrives as scheduled and calls before arriving. His knowledge of special fabric considerations and stain removal is impressive; pets, no problem. When I phone, I am greeted by a cheerful person who already knows the square footage of my home and can accurately price the work that I want done. They are, without exception, always and genuinely personable. Their customer service is awesome.

In addition to cleaning, I have purchased carpet from them for a rental home, which they delivered and installed. The quality and price of the carpet, like their cleaning service, was surprisingly better than I expected. Their attention to detail in product and service is unsurpassed. I highly recommend them to everyone.

We have been a customer for 20 years. Service has been 100% excellent throughout. We intend to keep this company as our SOLE carpet cleaner in the future.
Prices are fair. Work is great. Friendly, great people. Thank you.