I’ve always have had two to three large dogs who run in and out of my house all day. Chris Wolfe and Federal Way Carpets have never ceased to amaze me by getting out every spot and stain on my carpets. I’ve trusted them to clean my carpets and upholstery for 25 years knowing they will be there when they say they will, come for an emergency cleaning, and provide advice on what to do for accidental spills.

Just wanted to say thank you for another great job! Mike said you pulled through once again. The tenants were really concerned about the carpets, and I told them I was not going to replace them and that I was sure our guy (you 🙂 ) could clean them up real nice and of course they were skeptical and once they saw the carpets after you had been there, they were very happy, and the tenants son-in-law asked for your number. 🙂

I have been using Federal Way Carpets and recommending them for many years. Their work is very thorough and they frequently remove tea and coffee stains that they say may not clean out. The carpets and more them superficially clean and they had companies just “move the dirt around” my carpets but not these dry very quickly after a service. Their prices are very fair and Orion is always pleasant and goes the extra mile to get that tea spilled under my bed. They have saved me a fortune on replacing flooring because my carpets are 15 years old and they look GREAT!

I have a rental that I thought would have to have all the carpet replaced after some very bad tenants left. I still can’t believe how clean these carpets are after Federal Way Carpet came in and cleaned them. I have had rentals for years and this is the best carpet cleaning I have ever seen.

The service we received was top notch!
Everyone was very nice and helpful from the time we called in for a quote to when the gentleman showed up to complete the job. I loved the fact that I was engaged throughout the process and showed right away when something wasn’t cleaning up at 100%. But everything looked and smelled wonderful – that’s with us owning 3 huge labs!  Thank you for bringing Spring into our home!

Very easy and quick to work with. Both gentlemen were very professional and friendly.

Over the past 25 plus years that I have called on Federal Way Carpet and Upholstery there has never been a time when I was unhappy with the service in any way. The quality and availability of services are top notch. They are trustworthy, loyal and extremely professional. I would recommend (and have) them to many friends. Thanks for a great job as always.

In 2007, I contacted Federal Way Carpet and Upholstery Cleaning because they are a local family owned business. They are the only company I have had to clean my carpets and upholstery since that time.

Over the years, I’ve had the same service technician in my home and rental property. He always arrives as scheduled and calls before arriving. His knowledge of special fabric considerations and stain removal is impressive; pets, no problem. When I phone, I am greeted by a cheerful person who already knows the square footage of my home and can accurately price the work that I want done. They are, without exception, always and genuinely personable. Their customer service is awesome.

In addition to cleaning, I have purchased carpet from them for a rental home, which they delivered and installed. The quality and price of the carpet, like their cleaning service, was surprisingly better than I expected. Their attention to detail in product and service is unsurpassed. I highly recommend them to everyone.

Thank you Chris,

The carpets look great compared to the last time when we used the dry system. Thank you for your quick and prompt availability and great service team. I will forward the invoice to accounting for payment.

Yours in hospitality
Rick Clarey
Director of Catering
Embassy Suites Seattle – Tacoma International Airport

I had Chris and his son clean my carpets in 2006 and was very impressed at how clean my carpets were. The next year however I decided to save $80 and have Coit do the job. Unfortunately, I was not pleased with Coit’s services. The cleaner was not professional and my carpets only stayed clean for a few weeks afterwards. I’d much rather pay more and get the job done right with Federal Way Carpet & Upholstery Cleaning.