Chris runs an excellent business that not only provides clean carpets and furniture, it also is one that exhibits integrity and trustworthiness. We have often left a key with Chris and gone away for several days and come back to clean carpet and furniture.

I have a rental that I thought would have to have all the carpet replaced after some very bad tenants left. I still can’t believe how clean these carpets are after Federal Way Carpet came in and cleaned them. I have had rentals for years and this is the best carpet cleaning I have ever seen.

I’ve always have had two to three large dogs who run in and out of my house all day. Chris Wolfe and Federal Way Carpets have never ceased to amaze me by getting out every spot and stain on my carpets. I’ve trusted them to clean my carpets and upholstery for 25 years knowing they will be there when they say they will, come for an emergency cleaning, and provide advice on what to do for accidental spills.

In 2007, I contacted Federal Way Carpet and Upholstery Cleaning because they are a local family owned business. They are the only company I have had to clean my carpets and upholstery since that time.

Over the years, I’ve had the same service technician in my home and rental property. He always arrives as scheduled and calls before arriving. His knowledge of special fabric considerations and stain removal is impressive; pets, no problem. When I phone, I am greeted by a cheerful person who already knows the square footage of my home and can accurately price the work that I want done. They are, without exception, always and genuinely personable. Their customer service is awesome.

In addition to cleaning, I have purchased carpet from them for a rental home, which they delivered and installed. The quality and price of the carpet, like their cleaning service, was surprisingly better than I expected. Their attention to detail in product and service is unsurpassed. I highly recommend them to everyone.