Chris has been cleaning our carpets for over 10 years. He has a high standard of service, integrity, and is very trustworthy. He knows his carpets and guarantees his work! He is friendly and professional.

The service we received was top notch!
Everyone was very nice and helpful from the time we called in for a quote to when the gentleman showed up to complete the job. I loved the fact that I was engaged throughout the process and showed right away when something wasn’t cleaning up at 100%. But everything looked and smelled wonderful – that’s with us owning 3 huge labs!  Thank you for bringing Spring into our home!

Our home was recently burglarized and the thieves tracked in dog poop on our carpet. After cleaning it up we thought it would be a good time to actually have a professional steam clean our whole house.

I rarely (if ever) take a chance on a company with little to no reviews on Yelp, but I saw their advertisement on here so I figured I’d check out their website. Turns out they are family owned and have been around for many years. When I called, the phone etiquette was friendly and professional. Chris, the owner, was able to give me a quote over the phone, which they do using square footage instead of per room. I thought it was a decent price and I appreciated him telling me about their $50 off coupon on their website.

They were on time on the day of service, did a great job and it left no strong scent. Just FYI, they don’t use any toxic, harsh chemicals in their steam cleaning and there is no after scent.

Kent, WA

I visited my parents the last weekend and I just wanted to thank you for the fine job your company did on cleaning my mom’s furniture and rugs. I hope I can talk my parents into doing this service more often for the sake of their furniture and rugs.
The 2 area rugs look great!! They look like new, except for the fringe. The fringe looks better than I thought it could and the pile looks awesome! I’m pleased that you were able to get it as clean as you did as I thought the whole rug was a goner!! Thanks again for the great job!

We have had our carpets cleaned by Federal Way Carpet and Upholstery Cleaning since 2002. They are friendly and dependable. I can count on their high-quality service every year.

Chris runs an excellent business that not only provides clean carpets and furniture, it also is one that exhibits integrity and trustworthiness. We have often left a key with Chris and gone away for several days and come back to clean carpet and furniture.

In 2007, I contacted Federal Way Carpet and Upholstery Cleaning because they are a local family owned business. They are the only company I have had to clean my carpets and upholstery since that time.

Over the years, I’ve had the same service technician in my home and rental property. He always arrives as scheduled and calls before arriving. His knowledge of special fabric considerations and stain removal is impressive; pets, no problem. When I phone, I am greeted by a cheerful person who already knows the square footage of my home and can accurately price the work that I want done. They are, without exception, always and genuinely personable. Their customer service is awesome.

In addition to cleaning, I have purchased carpet from them for a rental home, which they delivered and installed. The quality and price of the carpet, like their cleaning service, was surprisingly better than I expected. Their attention to detail in product and service is unsurpassed. I highly recommend them to everyone.

Over the past 25 plus years that I have called on Federal Way Carpet and Upholstery there has never been a time when I was unhappy with the service in any way. The quality and availability of services are top notch. They are trustworthy, loyal and extremely professional. I would recommend (and have) them to many friends. Thanks for a great job as always.

I have worked with Federal Way Carpet Cleaning for approx. 7 years. I’ve always been happy with their service and professionalism. I highly recommend them.

WOW! I couldn’t be more pleased with the way my carpets turned out. I am a stay at home mom of 3 boys under 3 years old, which as you can imagine is a recipe for white-carpet disaster. Apple juice, snacks, markers, play dough and the most fun to clean … potty- training incidents along with when they are oh so helpful to bring me my forgotten cup of coffee which then spills on the carpet as well!
I was ready to cash in their college savings accounts and replace all our carpet until Federal Way Carpet & Upholstery Cleaning Co. saved the day! They have cleaned twice now and each time the carpets look BRAND NEW!  Will definitely be telling all of my friends and family and absolutely be scheduling them again. THANK YOU Federal Way Carpet & Upholstery Cleaning for saving my kids college savings 🙂 Also, thank you for being flexible with our crazy schedules. I look forward to working with you again in the future.

Danielle H (Mom of 3 and proud owner of once again WHITE carpets)
Mark Templeman (Owner of Twin Lakes Realty)

Federal Way, WA