Our home was recently burglarized and the thieves tracked in dog poop on our carpet. After cleaning it up we thought it would be a good time to actually have a professional steam clean our whole house.

I rarely (if ever) take a chance on a company with little to no reviews on Yelp, but I saw their advertisement on here so I figured I’d check out their website. Turns out they are family owned and have been around for many years. When I called, the phone etiquette was friendly and professional. Chris, the owner, was able to give me a quote over the phone, which they do using square footage instead of per room. I thought it was a decent price and I appreciated him telling me about their $50 off coupon on their website.

They were on time on the day of service, did a great job and it left no strong scent. Just FYI, they don’t use any toxic, harsh chemicals in their steam cleaning and there is no after scent.

Kent, WA

We have always been pleased with the quality of Federal Way Carpet Cleaning’s work. We would recommend them to anyone.

Thank you for 14 years of continued excellent customer care. When we sold our home in Steilacoom, our 10 year old carpets looked brand new! Thank you and your team of professionals.

In 2007, I contacted Federal Way Carpet and Upholstery Cleaning because they are a local family owned business. They are the only company I have had to clean my carpets and upholstery since that time.

Over the years, I’ve had the same service technician in my home and rental property. He always arrives as scheduled and calls before arriving. His knowledge of special fabric considerations and stain removal is impressive; pets, no problem. When I phone, I am greeted by a cheerful person who already knows the square footage of my home and can accurately price the work that I want done. They are, without exception, always and genuinely personable. Their customer service is awesome.

In addition to cleaning, I have purchased carpet from them for a rental home, which they delivered and installed. The quality and price of the carpet, like their cleaning service, was surprisingly better than I expected. Their attention to detail in product and service is unsurpassed. I highly recommend them to everyone.

Each time I contact Chris from Federal Way Carpet Cleaning, he is friendly, professional and extremely accommodating. Orion and Ed are excellent employees and so very friendly and thorough. I am always happy with the service provided and will continue to recommend FWCC to anyone seeking carpet cleaning services.

I have had the good fortune to have Chris Wolfe and Federal Way Carpet Cleaning take care of my carpets for almost 20 years. I continue to use their service because I can count on exceptional professionalism and expertise, and integrity. Their work is meticulous. The quality of cleaning is impeccable.

Recently, the property management group which cares for my rental had it’s carpets cleaned with dry chemicals. Renters were moving in within a few days, and Chris was able to steam clean those carpets on very short notice. All pet odors and stains were removed, and I had peace of mind knowing the renters, with their young children, were moving into a clean house. I know that with Federal Way Carpet Cleaning, my carpets are not just clean but sanitized.

I whole-heartedly recommend Chris Wolfe and Federal Way Carpet Cleaning, and am confident that their expertise and quality of care will more than meet your expectations.

I have a rental that I thought would have to have all the carpet replaced after some very bad tenants left. I still can’t believe how clean these carpets are after Federal Way Carpet came in and cleaned them. I have had rentals for years and this is the best carpet cleaning I have ever seen.

We have had our carpets cleaned by Federal Way Carpet and Upholstery Cleaning since 2002. They are friendly and dependable. I can count on their high-quality service every year.

WOW! I couldn’t be more pleased with the way my carpets turned out. I am a stay at home mom of 3 boys under 3 years old, which as you can imagine is a recipe for white-carpet disaster. Apple juice, snacks, markers, play dough and the most fun to clean … potty- training incidents along with when they are oh so helpful to bring me my forgotten cup of coffee which then spills on the carpet as well!
I was ready to cash in their college savings accounts and replace all our carpet until Federal Way Carpet & Upholstery Cleaning Co. saved the day! They have cleaned twice now and each time the carpets look BRAND NEW!  Will definitely be telling all of my friends and family and absolutely be scheduling them again. THANK YOU Federal Way Carpet & Upholstery Cleaning for saving my kids college savings 🙂 Also, thank you for being flexible with our crazy schedules. I look forward to working with you again in the future.

Danielle H (Mom of 3 and proud owner of once again WHITE carpets)
Mark Templeman (Owner of Twin Lakes Realty)

Federal Way, WA

Thank you, I will use this company again!!!