Cost is generated by the square foot. An estimate can be provided over the phone, by email, or by appointment if necessary. The total cost of a job will always be provided in writing, prior to any work being done.
We accept VISA, Master Card, Discover, personal check and cash.
Yes. Your complete satisfaction is our primary goal. If for any reason you are not completely satisfied with the services we provided, please contact us within 30 days of the completion of the work and we will return to address your concerns and re-clean at no additional cost to you, if necessary.
Over 20 years of quality service in the South King and Pierce County area.
Yes. For your protection, we are a fully licensed and insured company.
Yes. We are proud to be recognized as an IICRC Certified Firm by the Institute of Inspection, Cleaning, and Restoration Certification. The IICRC is a nonprofit certifying and standard-setting organization dedicated to raising industry standards through technical proficiency. By administering a strict process of certification, the IICRC provides a means by which consumers can receive the highest quality of service from trained, knowledgeable, professional technicians.
Yes. All products are non-toxic, biodegradable and safe for you, your children, and your pets.
Powerful truck mount steam cleaning.
3 to 8 hours under normal circumstances. The use of fans will help speed up the dry time even more.
Yes. Although it helps to avoid heavy traffic until the carpet is completely dry, it is acceptable to walk on the carpet with clean shoes, or stocking feet. We can provide shoe covers upon request.
Yes. As instructed, we can move most furniture items, clean under them, and place them back on clean carpet with protection pads or blocks underneath.
Yes. Upon request, we can apply a protective treatment to most types of carpet and certain types of upholstery. This treatment provides a protective barrier to resist soils, and makes spot cleaning easier.
Although we’d like to say yes…the answer is no. Many factors are involved in whether a particular stain can be removed. A few of these factors are; the nature of the stain, the type of carpet fiber, how long the stain has been there, and what, if anything, was used previously to get the stain out. Our knowledgeable technicians are trained, certified and will take great care to provide the best results possible in removing spots and stains.
This answer may vary, depending on whether the carpet gets heavy use, or light use. As a guideline, it is recommended that a carpet be professionally cleaned every 12-18 months, by an IICRC Certified technician. If your carpet has a warranty, check with your manufacturer on their recommendation, as many manufacturers are now requiring cleaning to be done by an IICRC certified technician to keep the warranty intact. Of course, many factors could affect the frequency of cleaning, such as allergies, children, pets, and visitors to name a few.
You will want to proceed with caution if you attempt to spot clean yourself. Attend to spots and spills immediately and spot clean using a damp white cloth, avoid rubbing vigorously, and always work from the outer edge of the spot to the center.
It is very helpful if you pick up any small items from the floor, remove them from the room, and vacuum if possible. Decide if you will be cleaning under the furniture or cleaning around it. If you desire to clean under the furniture; remove breakable items and any small pieces of furniture that one person can comfortably carry out of the room. Our technician(s) can assist in moving larger items, and replacing them or you can choose to remove the larger items from the room yourself. Another option is to clean around some or all of the larger furniture. The choice is yours.
Our truck mounted system will leave the carpet feeling soft, smelling clean and looking great. If your carpet has an existing odor problem, the cleaning may help remove some of the odor, however, the job may require a few additional steps beyond cleaning. A pre-treatment spray and enzyme application may be necessary to remove stubborn odors. Please discuss any odor concerns with your certified technician prior to cleaning, or call us so we can address your specific concerns.
The equipment used by Federal Way Carpet Cleaning is superior to all other methods. Truck mounted steam cleaning provides a deeper clean, leaves dryer carpets, and extends a carpets life. The technicians are also equipped with highly specialized stain removers, capable of eliminating food, grease, urine, make up, and other hard-to remove stains. View the FAQs section for more information on our services.