We Appreciate Customer Feedback, Please post a Comment or Review about your experience with us,  on our Google or Yelp Listing, or Contact Us directly with any questions or comments.

Read Some of Our Customer Testimonials Below.

Bettina Evans

Over the past 25 plus years that I have called on Federal Way Carpet and Upholstery there has never been a time when I was unhappy with the service in any way. The quality and availability of services are top notch. They are trustworthy, loyal and extremely professional. I would recommend (and have) them to many friends. Thanks for a great job as always. Continue Reading

April 15, 2017

Danielle H & Mark Templeman

WOW! I couldn't be more pleased with the way my carpets turned out. I am a stay at home mom of 3 boys under 3 years old, which as you can imagine is a recipe for white-carpet disaster. Apple juice, snacks, markers, play dough and the most fun to clean ... potty- training incidents along Continue Reading

March 8, 2017

Ira P

Our home was recently burglarized and the thieves tracked in dog poop on our carpet. After cleaning it up we thought it would be a good time to actually have a professional steam clean our whole house. I rarely (if ever) take a chance on a company with little to no reviews on Yelp, but Continue Reading

February 23, 2015

Michael Jonasson

Thank you again for the great work and great service. I would highly recommend you to anyone in need of your services. As well I will make sure to use Federal Way Carpet Cleaning for all our carpet and upholstery cleaning needs in the future. I can't think of any way you guys could have Continue Reading

October 20, 2016

Mary Ivey

I have been using Federal Way Carpets and recommending them for many years. Their work is very thorough and they frequently remove tea and coffee stains that they say may not clean out. The carpets and more them superficially clean and they had companies just "move the dirt around" my carpets but not these dry Continue Reading

February 26, 2017

Sheila Smyre

The service we received was top notch! Everyone was very nice and helpful from the time we called in for a quote to when the gentleman showed up to complete the job. I loved the fact that I was engaged throughout the process and showed right away when something wasn't cleaning up at 100%. But Continue Reading

February 26, 2017

Maureen Hughes

We have been a customer for 20 years. Service has been 100% excellent throughout. We intend to keep this company as our SOLE carpet cleaner in the future. Prices are fair. Work is great. Friendly, great people. Thank you.

February 26, 2017

Marie Blank

Just wanted to say thank you for another great job! Mike said you pulled through once again. The tenants were really concerned about the carpets, and I told them I was not going to replace them and that I was sure our guy (you 🙂 ) could clean them up real nice and of course Continue Reading

February 26, 2017

Kathy Stewart

We have had our carpets cleaned by Federal Way Carpet and Upholstery Cleaning since 2002. They are friendly and dependable. I can count on their high-quality service every year.

February 26, 2017


Thank you for 14 years of continued excellent customer care. When we sold our home in Steilacoom, our 10 year old carpets looked brand new! Thank you and your team of professionals.

February 26, 2017

Tricia Oberst

I had Chris and his son clean my carpets in 2006 and was very impressed at how clean my carpets were. The next year however I decided to save $80 and have Coit do the job. Unfortunately, I was not pleased with Coit's services. The cleaner was not professional and my carpets only stayed clean Continue Reading

February 26, 2017

Rick Clarey

Thank you Chris, The carpets look great compared to the last time when we used the dry system. Thank you for your quick and prompt availability and great service team. I will forward the invoice to accounting for payment. Yours in hospitality Rick Clarey Director of Catering Embassy Suites Seattle - Tacoma International Airport

February 26, 2017

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