Chris has been cleaning our carpets for over 10 years. He has a high standard of service, integrity, and is very trustworthy. He knows his carpets and guarantees his work! He is friendly and professional.
Jerry and Marilyn Fenton
Federal Way, Wa, 98003
In 2007, I contacted Federal Way Carpet and Upholstery Cleaning because they are a local family owned business. They are the only company I have had to clean my carpets and upholstery since that time.
Over the years, I've had the same service technician in my home and rental property. He always arrives as scheduled and calls before arriving. His knowledge of special fabric considerations and stain removal is impressive; pets, no problem. When I phone, I am greeted by a cheerful person who already knows the square footage of my home and can accurately price the work that I want done. They are, without exception, always and genuinely personable. Their customer service is awesome.
In addition to cleaning, I have purchased carpet from them for a rental home, which they delivered and installed. The quality and price of the carpet, like their cleaning service, was surprisingly better than I expected. Their attention to detail in product and service is unsurpassed. I highly recommend them to everyone.
Federal Way, WA
I visited my parents the last weekend and I just wanted to thank you for the fine job your company did on cleaning my mom's furniture and rugs. I hope I can talk my parents into doing this service more often for the sake of their furniture and rugs.
The 2 area rugs look great!! They look like new, except for the fringe. The fringe looks better than I thought it could and the pile looks awesome! I'm pleased that you were able to get it as clean as you did as I thought the whole rug was a goner!! Thanks again for the great job!
Federal Way, WA
My wife and I had Federal Way Carpet Cleaning perform the difficult task of cleaning the carpet in a rental house we were living in a few years back. We were absolutely thrilled with the results.
We’re now in our new home and after an unfortunate incident where our home was burglarized, there was no question about who to call to clean the carpets – particularly the stubborn black fingerprint dust left behind by the police investigation. Chris and Orion at Federal Way Carpet Cleaning are highly professional, courteous, and respectful and performed an outstanding job of making the carpet look “like nothing ever happened”. Federal Way Carpet Cleaning has always been prompt on all correspondence, ask fair prices and are simply honest and decent people.
I would be happy to provide a personal recommendation to any prospective clients.