My wife and I had Federal Way Carpet Cleaning perform the difficult task of cleaning the carpet in a rental house we were living in a few years back. We were absolutely thrilled with the results.
We’re now in our new home and after an unfortunate incident where our home was burglarized, there was no question about who to call to clean the carpets – particularly the stubborn black fingerprint dust left behind by the police investigation. Chris and Orion at Federal Way Carpet Cleaning are highly professional, courteous, and respectful and performed an outstanding job of making the carpet look “like nothing ever happened”. Federal Way Carpet Cleaning has always been prompt on all correspondence, ask fair prices and are simply honest and decent people.
I would be happy to provide a personal recommendation to any prospective clients.
Our home was recently burglarized and the thieves tracked in dog poop on our carpet. After cleaning it up we thought it would be a good time to actually have a professional steam clean our whole house.
I rarely (if ever) take a chance on a company with little to no reviews on Yelp, but I saw their advertisement on here so I figured I'd check out their website. Turns out they are family owned and have been around for many years. When I called, the phone etiquette was friendly and professional. Chris, the owner, was able to give me a quote over the phone, which they do using square footage instead of per room. I thought it was a decent price and I appreciated him telling me about their $50 off coupon on their website.
They were on time on the day of service, did a great job and it left no strong scent. Just FYI, they don't use any toxic, harsh chemicals in their steam cleaning and there is no after scent.
I have had the good fortune to have Chris Wolfe and Federal Way Carpet Cleaning take care of my carpets for almost 20 years. I continue to use their service because I can count on exceptional professionalism and expertise, and integrity. Their work is meticulous. The quality of cleaning is impeccable.
Recently, the property management group which cares for my rental had it's carpets cleaned with dry chemicals. Renters were moving in within a few days, and Chris was able to steam clean those carpets on very short notice. All pet odors and stains were removed, and I had peace of mind knowing the renters, with their young children, were moving into a clean house. I know that with Federal Way Carpet Cleaning, my carpets are not just clean but sanitized.
I whole-heartedly recommend Chris Wolfe and Federal Way Carpet Cleaning, and am confident that their expertise and quality of care will more than meet your expectations.
Gig Harbor, Washington
Just wanted to say thank you for another great job! Mike said you pulled through once again. The tenants were really concerned about the carpets, and I told them I was not going to replace them and that I was sure our guy (you :) ) could clean them up real nice and of course they were skeptical and once they saw the carpets after you had been there, they were very happy, and the tenants son-in-law asked for your number. :)